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Park Shift Manager (FT and P/T)

Website The Block

The Block is a Community Entertainment Center for Fun!

Shift Manager Job Description

The Shift Manager is responsible for ensuring that operations run smoothly at The Block. This includes providing excellent customer service and making sure that store policies are followed. The Floor Shift Manager is also responsible for making sure that all employees are trained, as well as monitoring their performance and enforcing company policies.

Essential Job Functions:

  1. Oversee the performance of all Floor Staff at The Block employees during the shift.
  2. Assist with training new hires.
  3. Ensure cleanliness of The Block.
  4. Monitor sales goals, and report to management to adjust staffing and ensure profitability.
  5. Handle customer complaints, ensuring a positive customer experience by listening to their concerns and finding a solution.
  6. Monitor inventory levels to ensure that there is enough product on the shelves at all times.
  7. Assist with cash handling as needed.
  8. Ensure that all company policies are being followed by employees.
  9. Monitor staff schedules to ensure they are balanced and consistent with staffing needs.
  10. Greet guests with an enthusiastic smile and provide information to customers on the rules of The Block.
  11. Maintain a clean and orderly facility by removing any spills or trash.
  12. Help guests with skates, trampoline socks, drinks, or other items.
  13. Assist in providing a safe environment by enforcing safety rules and regulations.
  14. Assist in maintaining the safety of equipment by inspecting, and performing maintenance as needed.

Minimum Job Requirements:

  1. Must be at least 18 years of age.
  2. Must be able to stand for long periods of time on concrete surfaces.
  3. Able to work in a fast-paced environment with high volume of guests
  4. Excellent customer service skills.
  5. Outgoing personality with a lot of energy
  6. Monitor and follow the instructions of the general manager and/or owner.
  7. Basic computer skill for guest check out.
  8. Average pay scale for the Shift Manager position is between $14-$17 per hour based on work experience.
FIRST M.I. LAST
Todays Date
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Date available to start work at The Block
Employment Type Desired
Desired Pay per Hour
Have you ever worked at The Block?
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College: City, State
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College Degree/ Certification
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Company / Individual
Website/ Social/Address/Email/Phone, etc
Starting Pay- Ending Pay at Separation
Reason for Leaving
May we contact your previous supervisor for a reference?
Company / Individual
Website/ Social/Address/Email/Phone, etc
Starting Pay- Ending Pay at Separation
Reason for Leaving
May we contact your previous supervisor for a reference?
Full Name & Relationship to Applicant
Company Name and Title of Reference
Contact Information for Reference - Email and/or Cell
Full Name & Relationship to Applicant
Company Name and Title of Reference
Contact Information for Reference - Email and/or Cell
Full Name & Relationship to Applicant
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Are you a veteran?
Applicant understands that this is an Equal Opportunity Employer and committed to excellence through diversity.
I, the Applicant, certify that my answers are true and honest to the best of my knowledge. If this application leads to my eventual employment, I understand that any false or misleading information in my application or interview may result in my employment being terminated.
Type Name and Date

Published by TheBlockWilkes

Owner of a Family Entertainment complex in N. Wilkesboro NC